Store Policies and Disclaimers

Our Pledge


Our aim is to ensure that every customer who shops with us receives the product as they expect it, with service that supports them. We’re committed to communication and getting packages to their destination as soon as possible. Please contact customer service with any issues, recommendations, or otherwise. We will be happy to assist any customer in any reasonable request.


Ibex Armament LLC does not share the data of any visitors of the website. If you are redirected to a website beyond ibexarmament.com, please note that their privacy policy may be different than ours, and that we are not responsible for actions they may or may not take. Our payment processing systems have been selected to prioritize the secure handling and routing of our customers’ critical information. Please read more below to familiarize yourself with our secure payment systems. After purchase, you consent to the receipt of a review form being emailed to you. To read their privacy policy please visit https://www.cusrev.com/terms.html

You can shop at Ibexarmament.com with confidence. We have partnered with Authorize.Net, a leading payment gateway, to accept credit cards safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. Click here to See an online payments diagram to better understand how it works. The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. Ibexarmament.com is registered with the Authorize.Net Verified Merchant Seal program.

All firearms and regulated firearm accessories require the buyer to undergo a background check, as well as submit an ATF Form 4473 to the dealer. Falsifying information on an ATF 4473 is subject to a $250,000 fine and 10 years is prison.

ALL FIREARMS AND REGULATED FIREARM ACCESSORIES, as well as some ammunition, must be shipped to a Federal Firearms Licensee, FFL herein. Ibex Armament LLC cannot ship to individuals or entities without a valid FFL, and under no circumstances will do so. Ibex armament LLC only ships firearms to Federally Licensed firearms dealers.

When you purchase a firearm or regulated accessory that requires shipment, it is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer. It is your responsibility to contact your FFL before moving forward. We need to communicate with them so you get your product. Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase. This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. You don’t want to be surprised by the price of the transfer too late. Failure to pay your local dealer’s FFL Transfer fee may result in your item being returned, which will leave you responsible for return shipping and restocking penalty of 10%.

Buyers assume all legality, liability and responsibility for the condition, use, and security/storage of the firearm purchased. It is your responsibility to ensure that a firearm is legal to own in your state. Buyer certifies by purchasing a firearm from Ibex Armament LLC that he or she is legally qualified to purchase and own the firearm, and that there are no state or local laws preventing ownership. you must be at least 18-21 years of engage in any purchase of a firearm with us. Please check with your FFL dealer on your state’s legal restrictions and allowances. Should you have other questions or concerns about the FFL transfer of your firearm, please call us at 952-693-6998 or email our customer support team at general@ibexarmament.com

IBEX ARMAMENT LLC ONLY SHIPS FIREARMS TO FEDERALLY LICENSED FIREARMS DEALERS. Ibex Armament LLC is an FFL and as such COMPLIES WITH ALL LOCAL, STATE, AND FEDERAL RULES, MANDATES, AND LAWS when it comes to the sale, shipping, and distribution of firearms, regulated accessories, ammunition, and any other product that has restrictions and/or allowances. It is your responsibility to know and understand the regulations that pertain to you depending on where you reside. Laws change often enough to necessitate a double-check before you proceed in any purchase of a firearm, regulated accessory, or ammunition. You can use the following as a reference. Orders not able to ship to you will be cancelled, and a 4% fee will be incurred, as our processor takes this from us. If you are not sure, contact us. We are happy to assist in making sure your order is acceptable and legal, but we can only provide help before an order has been placed, not after.

We will not ship ammunition to a P.O. Box in any state as this is prohibited. firearms and ammunition cannot be shipped together, and will require separate shipments. Long arms will ship ground, as well ammunition, and other HAZMAT/Dangerous Goods shipments. Handguns ship Air only.

AlaskaNo ammunition or primer shipments directly shipped to you. Package forwarding can be done, and you can receive a ground shipment of the aforementioned.
CaliforniaNo ammunition feeding devices over 10 rounds. No Tracer or Incendiary ammunition.
No threaded pistol barrels.

Ammunition shipments must go to one of the following:
– A licensed ammunition vendor with a copy of their license on file
– A Federally licensed dealer (FFL) with a copy of their license on file
– A type 03 FFL (C&R) with a certificate of eligibility (COE) and both licenses on file
– A gun range that will keep the ammunition on their premises
– A law enforcement agency with written authorization from the head of the agency stating that the ammunition is for official use

Blank ammunition is excluded and can be shipped to you
– Marin CountyCCW card must be faxed / emailed (on file) for ammunition purchase as well as the above California requirements.
– San FranciscoNo “prohibited” ammunition (Black Talon or similar brands).
ColoradoNo ammunition feeding devices over 15 rounds.
ConnecticutFor all valid ammunition and magazine purchases one of the following is required:
– A valid permit to carry a pistol or revolver
 – A valid permit to sell at retail a pistol or revolver
 – A valid eligibility certificate for a pistol or revolver
 – A valid long gun eligibility certificate
 – A valid ammunition certificate and a legal photo ID that shows date of birth and photograph.
*Some common exemptions from these requirements include state and local law enforcement, military personnel & FFL holders.
No ammunition feeding devices over 10 rounds.

No .50 caliber Armor Piercing or Incendiary ammo.
HawaiiNo ammunition or primer shipments. No magazines over 10 rounds that are capable of being used in a pistol.
IllinoisAny resident purchasing ammunition within or outside the State of Illinois must provide the seller with a copy of his or her valid Firearm Owner’s Identification Card (FOID) or valid concealed carry license AND either his or her Illinois driver’s license or Illinois State Identification Card prior to the shipment of the ammunition. The ammunition may be shipped only to an address on either of those 2 documents.
– AuroraNo ammunition feeding devices over 15 rounds (long guns only).
– ChicagoNo ammunition feeding devices over 15 rounds (shotgun only).
– Franklin ParkNo ammunition feeding devices over 16 rounds (long guns only).
– Oak ParkNo ammunition feeding devices over 10 rounds (long guns only).
– RiverdaleNo ammunition feeding devices over 35 rounds (long guns only).
 
MarylandNo ammunition feeding devices over 10 rounds.
Massachusetts No ammunition.
No feeding devices over 10 rounds.
New JerseyFPID card or “NJ Permit to Purchase a Handgun” must be faxed / e-mailed. (on file). No ammunition feeding devices over 10 rounds.
New YorkAmmo shipments must go to an FFL dealer or registered Seller of Ammunition. A copy of the FFL / SoA must be sent to us or already be on file. No ammunition feeding devices over 10 rounds.
– New York CityMagazines and feeding devices prohibited. New York City residents can receive shipments only if they are active Law Enforcement or are an FFL holder.
– Buffalo / RochesterNo ammunition feeding devices over 5 rounds for a rifle.
VermontNo ammunition feeding devices over 10 rounds (long gun) or 15 rounds (hand gun).
Washington D.C.For all ammunition purchases a valid Firearms Registration Certificate is required.
No ammunition feeding devices over 10 rounds.
No .50 BMG caliber ammo.
No armor piercing ammo.
Any ammo component such as cases, primers, powder or bullets is considered to be “ammunition” in Washington DC and thus requires a license as well.

RETURNS/REFUND Policies


Please make sure to read through our policies, as an order constitutes agreement to our terms. Ibex Armament LLC does not offer returns/refunds on firearms, regulated accessories, ammunition, and most accessories (optics, powders, knives, etc.) due to liability. We offer conditional returns on some items. If you receive an item in a defective state, please contact the manufacturer directly. In every possible case, we will be happy to assist in making sure the customer finds a satisfactory end result. If you think you may qualify for a return or refund, please contact customer service by emailing general@ibexarmament.com, or in writing to our customer service department 13096 Charlston Way Building #2 Rosemount, MN 55068. Restocking fees are 20% unless other stated. Cancelled orders are subject to a restocking fee of 20%.

Shipping Policies

IBEX ARMAMENT LLC ONLY SHIPS FIREARMS TO FEDERALLY LICENSED FIREARMS DEALERS. Ibex Armament LLC will not ship firearms, regulated accessories, or ammunition out of the United States. Some items may be shipped to other countries. We will not conduct business or ship to the following countries, pursuant to OFAC regulations: Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Lebanon, Libya, Mali, Nicaragua, North Korea, Somalia, Sudan and Darfur, Syria, Ukraine, Venezuela, Yemen, Zimbabwe. These countries have been removed from our store. Be aware that shipping firearms and regulated defense items to these countries carries heavy penalties.

WE WILL NOT ship ammuniton TO A P.O. BOX IN ANY STATE AS THIS IS PROHIBITED. FIREARMS AND AMMUNITION CANNOT BE SHIPPED TOGETHER, AND WILL REQUIRE SEPARATE SHIPMENTS. For ease of service. LONG ARMS WILL SHIP GROUND, AS WELL as AMMUNITION.

HAZMAT/DANGEROUS GOODS SHIPMENTS will only ship fedex ground and incur a $25 HazMat fee on top of shipping price by weight.

HANDGUNS SHIP via AIR service ONLY. Buyer can choose between overnight, 2-day, or 3-day air mail. We will always default to the cheapest acceptable shipping to save you money. You must opt-in for signature confirmed shipping, otherwise we accept no liability in packages lost to theft once delivered or during transit. Porch pirates be damned.