Ibex Armament

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Our Goal

ALL FIREARMS AND REGULATED FIREARM ACCESSORIES, as well as some ammunition, must be shipped to a Federal Firearms Licensee, FFL herein. Ibex Armament LLC cannot ship these regulated items to individuals or entities without a valid FFL, and under no circumstances will do so. Ibex Armament LLC only ships firearms to FFL holders.

Returns/Refunds


Please make sure to read through our policies, as an order constitutes agreement to our terms. Ibex Armament LLC does not offer returns/refunds on firearms, regulated accessories, ammunition, and most accessories (optics, powders, knives, etc.) due to liability. We offer conditional returns on some items. If you receive an item in a defective state, please contact the manufacturer directly. In every possible case, we will be happy to assist in making sure the customer finds a satisfactory end result. If you think you may qualify for a return or refund, please contact customer service by emailing general@ibexarmament.com Restocking fees are 20% unless other stated. Cancelled orders are subject to a restocking fee of 20%. Discounted and sale products are final sale. No refunds or exchanges on discounted or sale items.

Price Adjustment

Ibex Armament will adjust prices to match and/or beat prices from legitimate and verified dealers. We reserve the right to refuse this serve to anyone for any reason. Send verification of price via screenshot showing checkout total and dealer (item price, tax, shipping, and all other fees). We will not honor prices from fake, fraudulent, or illegal websites. We can no longer retroactively apply discounts. Placed orders cannot be modified, save extreme circumstances, and at our discretion. Prices matched or beat may be subject to credit card percentages, but no fees will be applied without express notification to customer.

Shipping Policies

IBEX ARMAMENT LLC ONLY SHIPS FIREARMS TO FEDERALLY LICENSED FIREARMS DEALERS.

Ibex Armament LLC will not ship firearms, regulated accessories, or ammunition out of the United States. Some items may be shipped to other countries. We will not conduct business or ship to the following countries, pursuant to OFAC regulations: Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Lebanon, Libya, Mali, Nicaragua, North Korea, Somalia, Sudan and Darfur, Syria, Ukraine, Venezuela, Yemen, Zimbabwe. These countries have been removed from our store. Be aware that shipping firearms and regulated defense items to these countries carries heavy penalties. Read more about OFAC sanctions here. https://ofac.treasury.gov/sanctions-programs-and-country-information/where-is-ofacs-country-list-what-countries-do-i-need-to-worry-about-in-terms-of-us-sanctions.

We will not ship ammunition to a P.O. Box in any state, don’t ask. Firearms and ammunition must ship separately.

HAZMAT/dangerous goods shipments will only ship FedEx Ground and incur a $25 HazMat fee on top of shipping price by weight.

We do not have an order minimum, but orders under $100 will incur a $10 shipping fee.

Order processing can take between 5-7 business days. If you’re unable to wait for your order to ship, please do not order. We cannot guarantee how long after your order it will be shipped. We cannot say on that particular day if you’re the first order, or the 75th. We cannot cancel orders after they are placed. We can not handle multiple requests for individual shipments asking what the progress is. Between 5-7 business days, please remain patient as we work to get your order shipped. We are not a large business, we are small and often get backed-up. We are working hard to fulfill orders as fast as we can. If your order hasn’t shipped after seven business days (M, T, W, Th, F), please reach out with your order number and we can check the status with you.

Ibex Armament